Seller Policy – Active Bazar

Welcome to ActiveBazar.com. This Seller Policy outlines the terms, responsibilities, and rules for individuals or businesses who wish to sell products on our platform. By registering as a seller, you agree to follow the terms below.

1. Seller Registration

• Sellers must complete a registration form with valid business or personal identification.

• All information provided must be accurate and up-to-date.

• Active Bazar reserves the right to verify any seller or product listing before approval.

2. Product Listing

• Products must be legal, authentic, and comply with all applicable laws.

• Listings must include clear product titles, images, prices, descriptions, and warranty details (if applicable).

• Sellers are responsible for updating product availability and pricing regularly.

• Misleading or false information is strictly prohibited.

3. Pricing and Payments

• Sellers set their own prices.

• Active Bazar charges a service or commission fee per order, which will be communicated during onboarding.

• Payouts will be processed within a specified period after order completion, minus any applicable fees.

4. Order Processing

• Sellers must process and deliver products within the promised time.

• Products must be packaged securely.

• If applicable, tracking details must be shared.

• Late shipping or order cancellation without valid reason may lead to penalties or suspension.

5. Returns and Customer Support

• Sellers must follow Active Bazar’s return and refund policy.

• If a product is faulty, incorrect, or damaged, the seller is responsible for replacement or refund.

• High-quality customer service is expected from every seller.

6. Prohibited Items

You are not allowed to sell:

• Illegal or counterfeit goods

• Restricted or banned products

• Items violating copyrights or trademarks

• Unsafe or expired products

7. Tax and Legal Compliance

• Sellers are responsible for any applicable taxes or duties.

• All sales must follow local business and tax regulations.

8. Account Suspension or Termination

• We may suspend or terminate your account for policy violations, poor service, or customer complaints.

• You may also request account closure by contacting our support team.

9. Policy Updates

Active Bazar may update this Seller Policy at any time. Continued use of the platform means you accept the latest version of the policy.

How to Contact Us

If you have any questions or need assistance, please reach out using any of the following:

Call: 01832 256222
Email: support@activebazar.com
Live Chat: Available on our website during support hours
Shop Address: G 212, Eastern Banabithi Shopping Complex, Dhaka