Terms & Conditions – Active Bazar

Welcome to ActiveBazar.com. By placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.

Ordering

By placing an order on our website and upon confirmation by Active Bazar, you accept these Terms & Conditions.

• Orders are only processed once Cash on Delivery is confirmed or online payment is authorized.

• We are not liable for delays and will not accept the order if the payment is not authorized.

After You Place Your Order:

• You will receive a confirmation email/SMS acknowledging your order and listing the products ordered.

• This is not an order acceptance.

• We reserve the right to refuse any order.

We may not accept your order if:

• The product is out of stock.

• Your payment is not authorized.

• There is an error on our website (price, product info, etc.).

• You cancel the order before dispatch.

Pricing, Payment & Delivery Charges

Accepted Payment Methods:

• Cash on Delivery (COD)

• Other available payment gateways (e.g., Bkash, Nagad, Rocket – subject to availability)

Delivery Charges:

Standard delivery charges based on location:

• Inside Dhaka City: BDT 60/-

• Other Districts: BDT 120/-

⚠️ Note: Delivery charges may vary for:

• Remote or rural areas

• Third-party courier services

• Heavyweight or bulky products

Final delivery charges will be confirmed before order processing.

Order Cancellation

If you wish to cancel an order before it has been dispatched, contact us immediately via our phone number listed on the Contact Us page.

Provide your name, address, and order number to cancel the order.

Returns & Refunds

We offer a 100% satisfaction guarantee.

• If you are not satisfied with your purchase upon delivery, please contact us for a return or refund.

• "Change of mind" returns are not accepted.

• Return shipping costs must be paid by the customer.

Product Warranty

• Products carry the original manufacturer’s warranty (if applicable).

• Any special warranty from Active Bazar will be clearly mentioned in the product description.

Changes to Terms & Conditions

Active Bazar reserves the right to update or modify these Terms & Conditions at any time. If changes are made, we will update them on this page.

If you do not agree with the revised terms, please refrain from placing further orders.

If any part of these terms is deemed invalid by law, the remaining sections will continue to apply.

Need Help?

If you have any questions or need assistance, feel free to contact us:

? Phone: 01832-256222 (Everyday, 9 AM – 10 PM)
? Email: info@activebazar.com
? Shop Address: G-212, Eastern Banabithi Shopping Complex, Dhaka